When the author of the video explained to the employee that she was filming only her, the woman got angry, scolded and started beating the visitor.
Writing an application for connection of services in the walls of Chernivtsyvodokanal ended in a real fight.
Tetyana Nikitina, a resident of Chernivtsi, visited the utility company to apply for connection of services.
However, the woman was not allowed to see the head of the institution, and a real fight broke out within the walls of the enterprise.
Incidents like this highlight the need for strict adherence to professional standards and control of employee behaviour,
which, in regions with more organised utility management systems, could prevent such situations.
